Reviews

Customers love using Aloe Care

“It’s one of the best ways to keep your loved ones safe at home”
“A thoroughly modern medical alert system”
“I love the voice command”

—Amie Clark, Co-founder Of The Senior List, Renowned Social Worker/elder Care Expert

Aloe Care empowers me to live [active, healthy and alone] without any compromise to my lifestyle or my independence.

—Cay, Aloe Care customer

Thank you Aloe Care, so much, for giving me peace of mind.

—Anette, Caregiver, New Jersey

Aloe Care Health is very effective and I feel very safe

Isabel, LA, Consumer Affairs Review

Aloe Care Health is very effective and I feel very safe. It’s faster than I thought. I will have to change where I have the device because I have it downstairs and I like to have a long bath and put music, and I'm not hearing the phone ringing. By the time I come down, I have done a ton of exercise and I couldn't answer. But I'm very glad that the medical device functions so well because it makes me happy. I appreciate it because it's better than in TV. But I would have to find a more neutral location so I can reach it on time.

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Isabel, LA, Consumer Affairs Review

Using their voice can be a more accessible option than reaching and pressing a button

Sean Marchese, Registered Nurse

“For older adults with mobility issues, using their voice can be a more accessible option than reaching and pressing a button,” said Sean Marchese, a registered nurse with more than 20 years of patient care experience. —National Council on Aging

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Sean Marchese, Registered Nurse

The people from Aloe Care have the best product for the best price. I tell everybody about it.

Ursula, NJ, Consumer Affairs Review

"I called a couple of different places and the people from Aloe Care have the best product for the best price. Their customer care was phenomenal, too. While I was looking into purchasing their device for my mother, periodically, their reps Tony and Larry, would check in. They would ask about my mom and if I was ready to buy. But there was no pressure. Then when I bought it two years later, they gave me the same sale price that was being offered back in 2020 for Mother's Day. They walked us through setting it up, too.

My mom's had a couple emergency situations and Aloe Care's reps have been really on the ball. They were super caring and non-judgmental. My mom is now alone at her house and every once in a while, there'll be a glitch or something will happen and my mom calls them, and they respond to her right away. It's nice knowing that there's someone there full time with our mom that we can check in with, even though it’s a machine. We love that device. My mom has lost her independence and this has made such a big difference because she feels safer in her own home. I tell everybody about it."

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Ursula, NJ, Consumer Affairs Review

I have used the Aloe Care mobile companion for over a year. It is by far the best product in its class.

Mike Williams, Google Reviews

"I have used the Aloe Care mobile companion for over a year. It is by far the best product in its class. I love the people at Aloe Care they are so very helpful. I would recommend anyone to call them their service is great and their price is very very competitive. I am sure they will be there when I need them."

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Mike Williams, Google Reviews

[The Aloe Care] system is working very well for our needs. I am completely happy with this service.

David, Google Reviews

We have been using the Aloe Care basic system for about a month to monitor my mother’s movements and well being. This system is working very well for our needs. I am able to check in with her through the app and my brothers and sisters can see when the last check in call was made as well as the most recent movement. In addition, my experience with the customer service reps at Aloe Care has been exceptional. I get a real live person on the line immediately who is friendly, empathetic, professional and knowledgeable. I am completely happy with this service.

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David, Google Reviews

My cousin got this for our mama

Mr Johnathan, Google Reviews

My cousin got this for our mama and a wonderful lovely lady named Barbara helped use out with all our questions and explained everything I needed to help my mama out with this new Aloe Care Health!! Just an amazing woman!!

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Mr Johnathan, Google Reviews

The devices are easy to use and elderly friendly. Big buttons and loud speakers.

Bethany, Google Reviews

"The devices are easy to use and elderly friendly. Big buttons and loud speakers. Shauna Belle with customer service was so kind, patient and helpful! She sat on the phone with me for 50 minutes to make sure I had everything set up! Very thorough, helpful and efficient!"

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Bethany, Google Reviews

We are very happy with Aloe Care and the customer service we receive

Meghan, Google Reviews

"We are very happy with Aloe Care and the customer service we receive. Barbara has been our contact. She is beyond kind, helpful and gentle. Her ability to follow through is just what we need when dealing with Aloe Care. She’s a treasure."

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Meghan, Google Reviews

My father in law uses this and we just love the peace of mind.

S Walker, Google Reviews

My father in law uses this and we just love the peace of mind. Customer service is also super helpful. Just got off the phone with Barbra and she answered all my questions and was so nice. Highly recommend.

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S Walker, Google Reviews

My mother seems to be more confident

Val, OK, Consumer Affairs Review

“The Aloe Care Health team is very knowledgeable. They did everything they said and followed up with calls before I even got the product. My mother seems to be more confident in doing things because she has the necklace on. She wears it all the way until she gets in the shower. When I tested the button, their people came on and asked me if I was okay and if I needed help. My only concern is we dropped it and it didn't go off. We didn't know how that works. I read the paperwork and it says, “Does not 100% protect falls.”

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Val, OK, Consumer Affairs Review

It's more than a Medical Alert Service!

Toni, Google Reviews

“It's more than a Medical Alert Service! My siblings and I use the Aloe Care Caregiver App everyday. My mom doesn't sleep well at night, so we check the app to see when she is up and moving around for the day — no one wants to call my mom and wake her up — the motion sensors let us unobtrusively see that she is active and when she isn't we can call into the hub and have a speaker phone conversation with her. Most recently, I noticed it was 84 degrees in her living room, I called her and she had no idea she had left gas fireplace was on. The Aloe Care service is a game changer, I should know, I work there!”

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Toni, Google Reviews

Easily one of the most technologically advanced medical alert companies

Money.com

"Aloe Care Health is easily one of the most technologically advanced medical alert companies. From their voice-activated hub to the motion sensors and the mobile app, their entire system is designed to keep caregivers updated on the status and health of the user."

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Money.com

I received consistently prompt responses

The Senior List

"When making calls to Aloe Care Health’s monitoring center, I received consistently prompt responses. In less than 20 seconds, my calls were fielded by caring agents who took the time to assess my situation and plan an appropriate response, whether that meant contacting emergency services or someone in my caregiver network. I made distress calls using both the smart hub’s assistance button and my personal help button, as well as voice commands by saying the word “emergency.” Even from a different room, my Aloe Care Health system could pick up my voice and facilitate communication with the monitoring center."

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The Senior List

The Aloe Care Health family app ties all the technology together

Medical Alert Advice

"The Aloe Care Health family app ties all the technology together. Your loved ones can see alerts such as movement inside the home and caregiver check-ins. Caregivers can easily drop in their voice to the hub to give reminders. When emergency help is needed, Aloe Care Health will dispatch help immediately and also notify loved ones. The Smart Hub is equipped with an AT&T 4G LTE card, so WiFi is not necessary."

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Medical Alert Advice

A medical alert system that does more than just connect you to a live response agent

PCMag

"The Aloe Care package is a medical alert system that does more than just connect you to a live response agent. It has motion sensors that let caregivers know that you are up and about during the day without the need for an intrusive camera, and its temperature and air quality sensors monitor environmental conditions and send alerts if things aren't as they should be. Moreover, you can get connected to a live agent by tapping a button or by using your voice, and you can reach out to people in your Care Circle to request a check-in call that can be placed directly from Aloe Care’s thoughtfully designed mobile app."

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PCMag

Easy-to-use, cutting edge technology

InHomeSafety

"Easy-to-Use, Cutting Edge Technology: Wearable nationwide GPS devices + fall detection, Built-in 4G (no wi-fi needed!), home air quality and temperature monitoring."

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InHomeSafety

Its system is definitely a more innovative version of the traditional medical alert

CNET

"Aloe Care Health claims to have "the world's most advanced medical alert system." That's a pretty bold claim, but its system is definitely a more innovative version of the traditional medical alert, while still remaining accessible and easy to use. The Smart Hub allows you to access a 24/7 call center through voice activation, and it automatically monitors the air quality, motion and room temperature."

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CNET

My experience with the customer service reps at Aloe Care has been exceptional

David, Google Reviews

“We have been using the Aloe Care basic system for about a month to monitor my mother’s movements and well being. This system is working very well for our needs. I am able to check in with her through the app and my brothers and sisters can see when the last check in call was made as well as the most recent movement. In addition, my experience with the customer service reps at Aloe Care has been exceptional. I get a real live person on the line immediately who is friendly, empathetic, professional and knowledgeable. I am completely happy with this service.”

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David, Google Reviews

We both love it!

Annette, Google Reviews

“I got the Aloe Care system recently after my father fell in his driveway. I live in NJ and he lives in FL, so I always worried about how to monitor him while so far away. We got the alert system for him once he was discharged from the hospital and we both love it! I was able to set it up for him on the app which was great. It’s comforting knowing that if anything happens, he is covered not only by button, but by voice and fall sensor too. Plus, he loves that he doesn’t have to get up from the couch to answer the phone anymore! Now, we just talk using the main Aloe Care hub!”

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Annette, Google Reviews

It was just there for peace of mind

Victoria, TX, Consumer Affairs Review

“I got Aloe for my dad. If he fell or hit the button, it would trigger something. It was just there for peace of mind. It was an emergency alert to let the users know that something happened. If they needed an ambulance, they could also use that. The device has a nice design. It looked like a watch and it didn't feel intrusive. It had a great speaker. If you couldn't get to the button, you could shout a certain word and the device would hear it. It would say, “Hey, you need this person?” My mom used the device too and it had a button for my mom to just call me if she couldn’t get to her cell phone. That was cool. There was also a button directly to the care team and there was more than just one person. It got to my sister, my husband, and my daughter. You could put other people on the list and that would go to everybody.”

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Victoria, TX, Consumer Affairs Review

Cost seems reasonable and the quality seems good

Bob, NE, Consumer Affairs Review

“The customer support at Aloe Care Health has been excellent. They were courteous and listened to what we kind of wanted out of the machine. Then in turn, they sent me information on the Mobile Companion. It fits the bill of what my mother wanted. My mother who's 94 is very happy to have it. She says it makes her feel more secure. When we had a little trouble with the setup, I had to call and they explained it. We were pleased with the phone calls and the people we talked to. I hope it will continue to be that way.”

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Bob, NE, Consumer Affairs Review

Quick response and reliability are the key advantages that satisfy me with this one

Vincenzo, ON, Consumer Affairs Review

“This is a company that I had already been familiar with and so I had relatively high expectations. I was not disappointed and can easily recommend it. Easy to use, intuitive, and very helpful. Personally I am not a fan of voice activation in products, but I do recognize that it could be an important feature for some. Quick response and reliability are the key advantages that satisfy me with this one.”

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Vincenzo, ON, Consumer Affairs Review

Thanks to Aloe Care, Mom did not spend the night in pain on her bathroom floor.

Barry, SC, Consumer Affairs Review

"I set up an Aloe Care system for my 89 year old Mom two years ago. I open my Aloe Care Family Caregiver app every morning to make sure Mom is up to begin her day. Through small sensors strategically placed in her home, the app records her activity as she makes her way from her bedroom, down the hallway, through her living room, and into the kitchen to make her coffee. The family app gives my siblings and me a quick way to check Mom's activity at any time of day without interrupting her routine. And if Mom ever needs help, she can call out "emergency!" or press her CareButton, and the Aloe Care smart hub will be alerted. This is what happened two weeks ago: Mom got up at 3am to go to the bathroom. As she was making her way back to bed, she lost her balance and crashed to the tile floor, breaking her pelvis. She did have the presence of mind to remember her CareButton around her neck and pressed it. Within seconds, an Aloe Care professional responder was speaking with her to assess the event and dispatch an ambulance. I received a push notification on my phone as soon as Mom pressed her CareButton, and I was called as soon as the ambulance was in route. Thanks to Aloe Care, Mom did not spend the night in pain on her bathroom floor. She has some tough rehab ahead of her but is very determined to regain her strength and return to the home she loves to celebrate her 90th birthday!”

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Barry, SC, Consumer Affairs Review

They enhance the quality of life for their clients and the families who love and care for them

Janie, Google Reviews

“Two family members of mine are part of the Aloe Care Health care team. They are passionate about what they do because everyday they enhance the quality of life for their clients and the families who love and care for them. My mother-in-law has had Aloe Care in her home for two years now. One day last winter, we all received an air quality notification on our phones because the Aloe Care smart hub detected a high level of CO2 in her home. The gas company came to her home and identified a problem with her gas logs that would have become extremely dangerous if not repaired. And just three weeks ago, my mother-in-law fell in her bathroom at 2am and broke her pelvis. She was able to press the button she wears around her neck and within seconds an Aloe Care responder was speaking with her. An ambulance was dispatched and was able to transport her quickly to the hospital. We do not like thinking about how horrible it would have been for her to lie in pain all night on the hard tile floor.”

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Janie, Google Reviews

Customers love using Aloe Care

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